Assam Hardware Stores was started in Jorhat by Sri Khemraj Agarwalla. Almost four decades later, we are still in the same trade, in the same town, doing the same thing better.
In 1988, Sri Khemraj Agarwalla opened Assam Hardware Stores in Jorhat. It was a modest beginning in a town that was then, as now, the commercial heart of Upper Assam — a place where tea, timber, agriculture and construction all converged, and where every one of those industries needed roofing.
The early years were about earning trust the slow way. Supplying honestly. Quoting accurately. Delivering when we said we would. In a market where a customer might buy roofing sheets three times in a lifetime, reputation travels through families and neighbourhoods rather than advertisements. That reputation is what built the business.
Growing With the Material
Roofing in India changed considerably over these decades. Plain galvanised iron gave way to aluminium-zinc coated steel, which resists corrosion far longer in humid, high-rainfall conditions. Colour-coated sheets arrived, turning a purely functional roof into part of a building’s appearance. Stone-coated shingles brought architectural roofing within reach of ordinary budgets.
We took on each of these as it arrived, and secured authorised dealerships with the manufacturers who made them properly: Jindal India Ltd, Tata Durashine and Rhino. Rather than stocking whatever was cheapest that month, we tied ourselves to brands whose warranties mean something.
From One Shop to Three Hundred Dealers
What began as a single counter in Jorhat now supports a distribution network of more than 300 dealers, spread across a radius of roughly 170 kilometres. Hardware stores in small towns across Upper Assam stock our brands and sell to their own customers, backed by our supply.
That network is the clearest measure of what we’ve built. Dealers are unsentimental buyers. They restock from a supplier only when the pricing is fair, the stock is genuine and the delivery is dependable. Three hundred of them keep restocking from us.
Genuine stock, always Authorised channels only. What you’re invoiced for is what’s on your roof — the same grade, the same coating, the same brand.
Honest recommendation over maximum margin If a mid-range sheet will do the job for your cow shed, we’ll say so rather than pushing the premium line. A customer who feels sold to doesn’t come back. A customer who feels advised sends his brother.
Say the delivery date you can meet Construction schedules break when materials arrive late. We’d rather quote a realistic date than an optimistic one.
Know the product properly Gauge, coating mass, profile, span, pitch, overlap. We can talk about all of it, because half of a roofing failure is a specification failure.
Stand behind what we sell Warranty claims, replacement, follow-up. Being an authorised dealer means you have someone to go back to.